Contact us
Get in Touch
At AureMirror.store, we believe that outstanding customer service is just as important as offering beautifully crafted mirrors. Whether you have questions before placing an order, need assistance with an existing purchase, or simply want to learn more about our products, our dedicated support team is always here to help.
We are committed to providing friendly, professional, and timely assistance to ensure every customer enjoys a smooth and enjoyable shopping experience.
No matter where you are in the world, we look forward to assisting you.
Customer Support
Our knowledgeable customer service team is available to assist with a wide variety of inquiries, including:
- Product recommendations
- Order status updates
- Shipping information
- Return & refund requests
- Damaged or incorrect items
- Payment assistance
- Website support
- Business inquiries
- General questions
We strive to respond to every inquiry as quickly as possible.
Contact Information
AureMirror.store
Address
410 Rue Saint-Pierre
Montréal, QC H2Y 2M2
Canada
Phone
(905) 235-7112
Website
AureMirror.store
Business Hours
Our customer support team is available during the following hours:
Monday – Friday
9:00 AM – 6:00 PM (EST)
Saturday
10:00 AM – 4:00 PM (EST)
Sunday & Public Holidays
Closed
Messages received outside business hours will be answered on the next business day.
Shipping Information
We proudly offer:
- FREE Worldwide Shipping
- Estimated delivery time: 7–10 Business Days
- Secure packaging for every order
- Order tracking available after shipment
Delivery times may vary slightly depending on destination and customs processing.
Returns & Refunds
Your satisfaction is important to us.
That's why every order is backed by our customer-friendly policy:
- 30-Day Return Window
- Free Returns
- Free Refunds
- Quick Resolution Process
- Dedicated Customer Support
If you experience any issue with your purchase, simply contact us and we'll work to resolve it promptly.
Need Assistance?
For the fastest service, please include the following information when contacting us:
- Your full name
- Order number
- Email used for purchase
- Description of your inquiry
- Photos (if reporting a damaged or incorrect item)
Providing these details helps us resolve your request as efficiently as possible.
Our Commitment
At AureMirror, every customer matters.
From the moment you visit our store until long after your order arrives, we are committed to delivering:
- Premium products
- Honest communication
- Reliable worldwide shipping
- Secure online shopping
- Exceptional customer care
Thank you for choosing AureMirror.store.
We appreciate your trust and look forward to helping you create beautiful spaces with mirrors that reflect elegance, quality, and timeless style.