Shipping policy
Thank you for shopping with AureMirror.store. We are committed to providing a smooth, reliable, and transparent shipping experience for customers around the world. This Shipping Policy explains how we process, ship, and deliver your orders.
1. Worldwide Free Shipping
We proudly offer FREE Worldwide Shipping on every order.
No minimum purchase is required, and there are no hidden shipping charges at checkout.
Wherever you are, we strive to deliver your order safely and efficiently.
2. Order Processing
After your order has been placed, our fulfillment team begins preparing it for shipment.
Processing typically includes:
- Order verification
- Quality inspection
- Secure packaging
- Shipping label preparation
- Carrier pickup
Processing Time
- 1–2 Business Days
Orders placed during weekends or public holidays will be processed on the next business day.
3. Estimated Delivery Time
After your order has been shipped, estimated delivery is:
7–10 Business Days
Delivery times may vary depending on:
- Destination country
- Customs procedures
- Weather conditions
- Local courier performance
- Seasonal shipping demand
While we work hard to meet estimated delivery times, they are not guaranteed.
4. Shipping Confirmation
Once your order has been dispatched, you will receive a shipping confirmation email containing:
- Shipment confirmation
- Tracking number (when available)
- Carrier information
- Tracking instructions
Please allow up to 48 hours for tracking information to become active.
5. Order Tracking
Most shipments include tracking information.
Customers may track their shipment using the tracking link provided in the shipping confirmation email.
If tracking has not updated after several days, please contact our support team for assistance.
6. Shipping Destinations
AureMirror.store proudly ships to customers worldwide.
We continuously expand our shipping network to serve more regions while maintaining reliable delivery standards.
Some remote or restricted locations may require additional delivery time.
7. Customs & Import Duties
International shipments may be subject to:
- Customs inspections
- Import duties
- Local taxes
- Government fees
These charges, when applicable, are determined by local customs authorities and remain the responsibility of the customer.
Customs processing may occasionally extend delivery times.
8. Shipping Address Accuracy
Customers are responsible for providing a complete and accurate shipping address during checkout.
Please verify:
- Recipient name
- Street address
- Apartment or unit number
- City
- Province/State
- Postal code
- Country
- Phone number
Incorrect or incomplete information may result in shipping delays or unsuccessful delivery.
9. Address Changes
If you need to change your shipping address after placing an order, please contact us immediately.
Address changes can only be made before the order has entered the shipping process.
Once an order has been dispatched, we may no longer be able to modify the delivery address.
10. Multiple Item Orders
If your order contains multiple products, items may occasionally be shipped separately to ensure faster delivery and efficient fulfillment.
You may receive more than one tracking number depending on your order.
There are no additional shipping charges for split shipments.
11. Delayed Deliveries
Although most orders arrive within the estimated timeframe, occasional delays may occur due to circumstances beyond our control, including:
- Severe weather
- Customs inspections
- Transportation disruptions
- Carrier delays
- National holidays
- High shipping volumes
We appreciate your patience and understanding should these situations arise.
12. Lost Packages
If your shipment appears to be lost during transit, please contact us.
Our team will investigate the shipment with the carrier and work toward a timely resolution.
Depending on the outcome, we may provide:
- A replacement shipment
- A full refund
- Additional shipping assistance
Customer satisfaction remains our highest priority.
13. Damaged Deliveries
If your package arrives damaged, please notify us within 7 days of delivery.
To help us resolve the issue quickly, please provide:
- Your order number
- Photos of the damaged item
- Photos of the packaging
- A brief description of the issue
Our customer support team will review your request and provide an appropriate solution as soon as possible.
14. Delivery Attempts
Delivery carriers may attempt delivery multiple times depending on local policies.
If a package is returned due to:
- Incorrect address
- Failure to collect
- Refused delivery
Additional shipping arrangements may be required before reshipment.
15. Contact Us
If you have any questions regarding shipping or delivery, please contact us.
AureMirror.store
Address
410 Rue Saint-Pierre
Montréal, QC H2Y 2M2
Canada
Phone
(905) 235-7112
Thank you for choosing AureMirror.store. We are committed to delivering your order safely, efficiently, and with the highest level of customer care.